Letter of the Week – Incensed Over Ice (Water)
ELV note: Some may feel “Mr. IAIOI” has gone a bit “Dog Day Afternoon” or “Falling Down” over this problem, but it will be 117 degrees in the shade today, so we will leave it to our loyal readers to put it all in perspective.
With your wide reader base, many of which are actual restauranteurs, maybe you can address this immensely prevalent problem and get it solved.
The following is a synopsis of what happened at four restaurants in the last two weeks (each time it was a female server, so maybe it’s an estrogen fear of ice).
Each time, it was the same ARGUMENT to try and get ICE in my drink!
The “offenders” were: Firkin On Paradise, Blueberry Hill Family restaurant, Riv Buffet, and Gordon Ramsay!
If pouring a glass of ICE WATER or a COLD drink is too difficult for you, what will my meal be like?
How INCOMPETENT do you have to be to screw up ICE WATER!?!?!?
Why do you think they call it “ICE WATER”? Because you are supposed to put ICE in the WATER!
This hold true for a glass of Coke, Pepsi ,ICED Tea, or any other COLD drink!
It’s 110 degrees in Las Vegas and the “server” brought a glass of water with THREE ice cubes floating on top.
I asked her to put more ICE in the ICE WATER and she responded by telling me she would bring me a cup of ice.
NO! I don’t want a cup of ice! I want ICE in my ICE WATER!
(Really!?!?!? I have to MAKE MY OWN ICE WATER!?!?!?! REALLY!?!?!? You’re going to ARGUE about ICE?)
If I asked for two scrambled eggs, would you bring me a live chicken and tell me to wait for it to lay the eggs then cook it myself?
Since so many servers are too INCOMPETENT or too LAZY to properly pour a glass of ICE Water or a COLD drink , he’s detailed directions.
THE WHY: The purpose of putting ICE in a drink is to keep it COLD! You have to put enough ICE in the drink to keep it COLD, otherwise all it will do is melt and make the drink watery and WARM!
1) Start with a CLEAN glass
2) Fill the glass approximately 2/3 of the way full with ICE. This way when you pour the drink over the ice it will make the drink cold, AND, you have enough ice that some ICE will melt but there will be enough ICE remaining to keep the drink COLD!
3) Pour in the drink.
It’s that easy!
If you are too INCOMPETENT or LAZY to follow this Three-Step process, then you have no reason to gripe about being in a low paying job earning lousy tips!
In case you haven’t figured it out, the term is CUSTOMER SERVICE. I’m the CUSTOMER and YOU are the “service”. Notice how the word CUSTOMER comes FIRST! YOU are there to SERVE ME! Not the other way around!
Learn it, know it, live by it!
Incensed and Irritated Over Ice